Online Reviews: Why Do They Matter When Hiring a Roofer?

One of the best ways to judge a roofer is through online reviews. BrightLocal’s 2017 Local Consumer Review Survey says 85% of consumers trust them as much as personal recommendations. Spending a little time reading testimonials written by your prospective company’s past customers is truly beneficial.

For A1 Roofing and Construction, here’s why it’s important to read several reviews on reliable sites when hiring a roofing contractor:

They Tell You if a Contractor Is Dishonest

Online reviews can warn you against false claims and scams. They can give you an idea whether the roofer means what they say. Although the industry predominantly consists of honest and hardworking individuals, some don’t hesitate to give empty promises just to attract customers. Since there’s a contract involved, you should determine if you can trust the other party before signing on the dotted line.

They Reflect the Contractor’s Track Record

Testimonials are written pieces of the roofing contractor’s business history. Many reviewers write about the highlights and issues with the project, sharing the actual events for the world to know. Review sites are the best source of information to learn about the good and bad experiences of your fellow homeowners with particular roofers.

They Show How a Contractor Resolves Complaints

Nobody’s perfect, but reliable roofers make every effort to make up for their mistakes. They have conflict resolution policies to address misunderstandings the proper way. This is why it’s not uncommon to find reviews with a negative comment but a high rating.

With over 25 years in the roofing business, A1 Roofing and Construction takes pride in being trusted by homeowners. We have received rave reviews published on Better Business Bureau®, Angie’s List® and GAF sites. “Professional and knowledgeable” and “quality workmanship at a reasonable price” sum up the feedback that we have received from our valued customers over the years.

Experience the difference of working with an Angie’s List Super Service Award and BBB Customer Satisfaction Excellence Award winner. Call us at (401) 265-1019 today to discuss your roofing needs, and get a free estimate in Tiverton, Newport or Providence, RI.

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Risks That Make DIY Roof Repairs Not Worth Doing

You can DIY many things in your home, but the roof isn’t one of them. When there’s damage, even experienced do-it-yourself enthusiasts typically leave repairs to professionals.

For A1 Roofing and Construction, here are the risks of fixing your broken roofing system:

Serious Injury

The difference between repairing your kitchen sink and your roof is the height. Working several feet above the ground is a hazard. If you don’t know how to work around a ladder, crowbar or roofing nailer, the task becomes even more dangerous. Even professional roofers go to great lengths to observe safety every step of the way. Apart from a fall protection kit, technical expertise and adequate experience are two of the most important tools pros rely on to prevent accidents.

Wasted Time

If reducing the cost of labor is your main motivation for skipping professional services, inefficiency and inexperience might hinder you from getting great results. The usual one-day roof repair job could take a week if you’re not completely familiar with what you’re doing. In some cases, wasting time is no different than wasting money.

Incorrect Installation

Other than premature failure, the worst consequence of botching the installation of new materials is losing your product warranty. Most manufacturers require flawless work in order not to void their guarantees. If you don’t do it right, you might wind up hiring pros to correct your mistakes and ultimately spend more money that you should have.

No Workmanship Guarantee

The best benefit of hiring a professional roofing contractor for repairs is the workmanship warranty. In case of errors, you can ask the roofer to return to rectify them at no extra cost.

Contrary to popular belief, not all roofing pros do repairs. A1 Roofing and Construction is one of the few local roofers in New Bedford, MA, as well as Warwick and Providence, RI, that truly specializes in repair. With our proven reputation, you can rest assured you’ll get the full life out of your roof with sensible fixes. To talk about your roofing needs and get a free estimate, call us at (401) 265-1019 today.

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Choice Roof Contractor Group & Conklin Offer Win-Win-Win Scenario

For Cory Stone of Ultimate Choice Commercial Roofing, being involved with the Choice Roof Contractor Group and Conklin has been an opportunity in which everybody wins: Roofers win, customers win and mentors in Conklin win.

“It’s a win-win situation,” Cory said. “That’s why it’s a no-brainer.”

A Win for Roofers

For roofing contractors, the benefits of Choice Roof Contractor Group membership are multifold.

Contractors belonging to the group receive professional training through Conklin to ensure they know how to expertly install today’s industry-leading products. Not only are roofers able to offer their customers some of the best roofing solutions in the market, but they also have access to expert education regarding those products.

“The training is real good,” Cory said. “They want to make sure we’re certified and trained the right way before we just go out there and start installing the roofs.” 

Of course training on its own isn’t enough. That’s why group members also value other inherent benefits of association, including shared national reputation, qualified roofing leads, discounted pricing on roofing products, exclusive training and networking opportunities, and a pool of expertise to draw from when they need advice on a perplexing job.

For Cory, other standout benefits of belonging to the group have included the ability to bring on extra labor when he needs it for a project. He has been able to hire other members of the group to assist in installing roofs from time to time.

Though the group members are essentially competitors in the roofing business, this association lets them enjoy synergy rather than rivalry.

“You grow when you form strategic partnerships and do it as a team,” Cory said.

“You’re not going to land every sale anyway,” he added. “You can’t be everywhere at once, so you’ve got to get over the fact you’re never going to land every sale. So, you do it as a team and you help each other do more business. The end result is there’s a lot more work for everyone in the group.”

Additional Income Opportunities

Another benefit of working with Conklin that Cory is striving to take full advantage of is the opportunity to help other roofers join the Conklin family. Introducing new contractors to Conklin’s products not only gives those new roofers access to high-quality roofing solutions and training, but it benefits the Conklin contractor who made the referral and helps the new roofer succeed—another win-win.

Conklin is structured to reward contractors rather than salespeople, so when a contractor refers another roofer to Conklin, the referring contractor receives a commission for the products his recruit purchases from then on. As a result, the referring contractor is incentivized to share their trade secrets and do everything they can to make the next contractor as successful as possible.

“When you become part of Conklin and get trained, you’re a distributor and an installer,” Cory said, “So I’m a distributor, too, and I’m recruiting/helping other roofers. What’s so special is that we all get support/advice from people actually out there marketing, selling and installing roofs every day – not those that only know how to sell product. Product reps are in a totally different business than ours so they don’t really even know how to help us properly.”

The residuals that result from recruiting new contractors to Conklin continue as long as the referred roofer continues using Conklin’s products. This can mean a lifetime of sales commissions, Cory said.

This system not only gives Conklin mentors like Cory an additional revenue stream while they are active in the roofing business, but it can serve as an ideal retirement income when they are no longer able to climb up on roofs and do the labor. They can continue working with new roofers who are entering the industry and introduce them to Conklin’s outstanding products and solutions well into their retirement years.

“That’s a big part of what Choice Roof Contractor Group is,” Cory said. “We’re all together to certify and support the new roofers that come onboard.”

A Win for Customers

Within the Choice Roof Contractor Group, group accountability is a key focus, and members are held to a high standard of excellence—something their customers definitely benefit from. This means if they bring the name down, they get kicked out and lose all benefits. Choice Roof Contractors also have a vast network of roofing professionals to call on when they encounter a complicated roofing job, which further helps ensure clients their chosen roofers always have countless years of experience to tap into. They no longer have to rely on the expertise of just one company.

A key focus for Cory is helping his customers navigate the insurance process to get the repairs they need when their roof has been damaged. His company offers claims help and also advocates on a client’s behalf when an insurance claim has been denied.

Additionally, if a client can’t afford the high insurance deductible to have repair work done, Conklin’s roof coatings are excellent and affordable options Cory is able to offer his customers.

“We’re in it to help the client restore their building,” he said.

Find Out More About Choice Roof Contractor Group & Conklin

Cory is actively spreading the word about Conklin and the Choice Roof Contractor Group, and he is happy to share the information with other roofing contractors who want to do more commercial this year.

“If they have any questions and want to join the best team in Conklin, they should call us,” he said.

To find out more about how your roofing business can benefit from Choice Roof Contractor Group membership, contact Cory at (817) 876-6253 or info@ultimatechoiceroofing.com. He will be glad to speak with you about this commercial roofing association and the many benefits of working with Conklin.